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Unfair repudiation

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If I feel that my insurer's repudiation of my claim is legally wrong or absolutely unfair, how should I complain? The insurers allege that my claim is time-barred/ reported late/prescribed. What does this mean?

Your policy document normally contains information pertaining to how you can make a complaint with your insurer, if you need to and who to contact. Before you contact an outside body, an appeal can be submitted to a higher authority within the insurance company concerned. Most companies have a Customer Services Section at their Head Office who may be able to help you. If not, try contacting (by letter) the Chief Executive of the company.