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Ombudsman appointment - Published by Cover Magazine 11 November 2011

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The Board of the Ombudsman for Short-Term Insurance appoints Ombudsman


Published: November 11th, 2011

The Board of the Ombudsman for Short-Term Insurance announced the appointment of its new Ombudsman this week in Johannesburg. Dennis Jooste will take over the role of Ombudsman from Brian Martin with effect from 1st January 2012.

During his accomplished career Dennis was the managing partner at Bowman Gilfillan Incorporated Attorneys, where he practised for most of his career. As a Fellow of the South African Association of Arbitrators, he has substantial experience in dispute resolution. In 2008 he was ranked as the number one dispute resolution attorney in South Africa by international association, The Practical Law Company. He is familiar with the short-term insurance industry having represented insurers in claims disputes and litigation during his time as a practising attorney.

In paying tribute to the outgoing Ombudsman, Brian Martin, Board Chairman, Gail Walters, said that during his five-year term as Ombudsman, he zealously tackled consumer financial education. “He developed a comprehensive set of educational DVD’s and appeared on many radio talk shows in order to educate consumers about managing risk and about insurance in general and we thank him for his considerable efforts in this regard,” she said. “His enthusiasm for the application of the principles of equity and fairness has ensured a growing appreciation of these principles by the short-term industry.”

“We welcome Dennis on board and look forward to working with him.” 

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