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"To resolve your short-term insurance complaints fairly, efficiently and impartially"

Consumer tip of the month

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More tips

Ombudsman News

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Media Release 6 Nov 2014

Media Release - Buying a mechanical warranty policy does not necessarily buy you peace of mind. Consumers must take the trouble to understand clearly what the policy covers.

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Media Release - 22 07 2014

Media Release - Ombudsman for Short-Term Insurance resolves complaints worth R119m in consumers’ favour during 2013

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Press Release 05 November 2013

Press Release 5 November 2013 - The Appeal Mechanism